Privacy Policy

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Welcome to Serene Woodland Escapes Ltd ("we," "us," or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or otherwise interact with us. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect various types of information, including:

• Personal Information: This includes your name, contact details, and any other information that can directly identify you.
• Non-Personal Information: This includes information that cannot be used to identify you personally, such as aggregated data and usage statistics.
• Device Information: We may collect information about the device you use to access our website or services, including the type of device, operating system, and browser.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you provide information to us through our website, forms, or other communication channels.
• Automatically: Through cookies, web beacons, and other tracking technologies when you use our website.

3. Use of Information

We use the collected information for various purposes, including:

• Providing and improving our services
• Responding to your inquiries
• Sending newsletters or promotional materials
• Analyzing website usage and trends
• Ensuring the security of our website and services

4. Disclosure of Information

We may share your information with third parties in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a business transaction, such as a merger or acquisition

5. Your Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving promotional emails
• Disable cookies through your browser settings

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children's Privacy

Our services are not directed at children. 

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Changes will be effective upon posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@serenewoodlandescapes.co.uk

Thank you for entrusting us with your information.